RK Access Boss Scaffold Towers UK will undertake to deliver all standard orders to UK Mainland including IOW,, IOM and Channel Islands within 5- 7 days. During periods of exceptional high demand at the manufacturers, the delivery lead time may extend to 10-15 working days on some products, but we will always endeavor to deliver in the shortest lead time possible. We will notify of any extended delivery at the time of placing your order. Occasionally, stock out situations can arise, whereby you will be advised of the anticipated delivery lead time or offered an alternative product if suitable. Some special components may have extended lead times of up to approximately 15 working days. Delivery to , Scottish highlands, some postcodes and offshore islands will incur additional charges.please contact us for details. We cannot accept any liability for late delivery after the order has been dispatched.
We can no longer ship outside of the UK due to high shipping costs but we can offer a self collection service using your own couriers from our warehose. Please contact us for details
Delivery is free to UK mainland except Scottish Highlands,, NI. On orders above £395. Orders up to £395 will be charged at £30. Orders to Channel Islands and IOM will incur a carriage charge. Orders to all offshore locations will incur additional charges, Scotland postcodes which will incur additional charges are HS, 1V 16 - IV 63 , KA27 + , KW 1-14, KW 15 +, PA20+, PH20+, ZE Please call to confirm
From Jan 1st 2021 orders to NI will incur £27.50 customs clearance charge per load
Our delivery charges are at flat rate, i.e, these are the amounts we have to pay. We do not inflate the price of the product to include free delivery within the above order values, as we believe this only disguises the true value of the product.
Next day or 48 hour delivery is available on some items, but will incur additional charges.Orders for next day delivery cannot be accepted after 11am.. These charges apply to some products within weight and length restrictions. Where products are shown as next day not available please contact us. We can arrange next day through local couriers but additional charges will apply. Next day conditions apply to all Boss towers and componenents. Please contact us for details.
Should we be unable to fulfill your order within a reasonable time scale for any reason, other than out of stock situations, you will be contacted and and advised of the expected lead time or offered an alternative product if suitable, should you wish to, you can cancel your order. A 5% administration charge will apply to cancellations for any other reason, If payment was made by Pay Pal we will refund minus Pay pal charges. We will arrange collection of the goods for which a further collection and re-stocking surcharge will apply.
We only use trusted and recognised carriers. You must sign for all goods upon delivery. Boss Scaffold Towers UK cannot accept any liability for goods unsigned for. All goods should be inspected and signed for as checked. We ask that you do not sign for as unchecked as we are unable to claim for any missing items or transit damage unless all goods have been signed for as checked.We cannot accept any liability for any missing items or damgage either direct or indirect, unless notified to us within 24 hours.
Any shortages or discrepancies MUST be notified at the time of delivery or within 24 hours .We are unable to accept any responsibility for any shortages brought to our attention after the time of delivery
Failed deliveries will be notified to you by the carrier who will advise you of the action required to re-deliver or arrange collection from their premises. If the product has to be returned to our warehouse, re-delivery will incur additional charges.
We reserve the right to amend product specification and to update product description from time to time. Whilst every endeavour is made to ensure accuracy, we can accept no liability for any detail discrepancy.
All products supplied are covered by manufacturers warranty for use only for their intended purpose and in accordance with the manufacturers instructions. Boss Scaffold Towers UK can accept no responsibility or liability for any incident arising from misuse or inappropriate use or use not in accordance with the manufacturers instructions and guidelines of any product supplied.