Customer Service/Returns

Boss Scaffold Towers UK

RK Access

2a Church Street

Telephone: 01621 788147

Faulty Goods:

All our products are covered by a full manufacturers guarantee. In the unlikely event the goods are faulty or are damaged in transit

1.Email us at confirming your name, address, your order reference, the product involved and a description of the fault or damage.

2.If the product needs to be returned to us we will organise collection by our nominated carrier.

Exchanges/amendments to order

Should you decide you wish to change your order after delivery, providing that the original goods are returned to us in an undamaged condition we will exchange. There will be a surcharge for this service..Thisis only valid for a period of 14 days from date of invoice

Cancelled Orders

Should you decide for any reason to cancel your order prior to delivery a 5% admin charge will be incurred i Should you wish to cancel after delivery, , we will arrange collection of the goods, which must be returned to us in their original condition. A surcharge will be applied for this service. A 5% admin charge will be incurred . This is only valid for 14 days from dateof invoice